Do you have a question?
Perhaps you have found JustAnswer online. Have you ever wondered if JustAnswer is legit?
This website offers advice for everyday problems as well as more complex situations.
Here’s how to find out if this service is worth it.
What is JustAnswer?
JustAnswer allows users to connect with experts on specific topics.
They charge a monthly fee for their service. The service is available for a free seven-day trial.
You can cancel your subscription at any time if you are not satisfied with it.
It claims that it has experts who have come from prestigious institutions like Harvard and UCLA. JustAnswer currently has more than 10 million members who are receiving help 24/7 from these experts.
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Do you need a JustAnswer membership?
JustAnswer’s value can depend on the individual’s situation.
Each person’s experience is different and although membership has helped some, and it continues to help others, past and current members seem dissatisfied.
JustAnswer Pros
JustAnswer has many positive reviews online and many people are satisfied with the service they offer.
24/7 access to experts Need expert advice immediately without the need to make an appointment? You don’t have to wait until the morning for professional advice. JustAnswer will help you find the right experts for your question. Talk to them about your problem and they will help you solve it. JustAnswer uses a rigorous process to verify the qualifications of experts. Each expert joining them must go through an eight-step verification that includes skill tests, verification of credentials, and peer review. Any experts not adhering to the advisory board’s standards will be removed. They’ll connect you with the experts that you need to ask any question. You can also search for answers through Google by simply writing the question at the end with “JustAnswer”. You might find the answer online because the answers are all available for everyone. Talk in Detail Texts is not the only way to communicate with experts. To help them better understand your problem and provide more detailed solutions, you can send them photos or videos. For an additional fee, you can talk to your expert by phone if you aren’t satisfied with their answer. You can receive a more thorough answer by doing this.
Cons of JustAnswer
JustAnswer does not offer a universal online solution. These are the most common complaints that JustAnswer users have shared.
Communication Barriers JustAnswer users have complained about communication barriers on the site. Users are often required to give specific information in order to be matched with the right expert. You could be connected to an incorrect expert or none at all if you don’t provide the necessary information. It is possible for communication gaps to occur on this site. Users are advised to give as much information as they can while protecting their identity. Prices Although JustAnswer offers a free 7-day trial, monthly memberships can be costly and beyond many users’ budgets. They range from $30 to $74 per year. There may be additional fees for documentation, phone calls or other services depending on who you are speaking with. Users have also reported being charged $5 for the free trial. This site users have complained about the end of the free trial and the fact that they are often charged for the first month without any notice. Users have reported difficulty cancelling the service. It is difficult to cancel online. Many users have had to call JustAnswer by phone in order to terminate their service. Many users were frustrated that their subscriptions weren’t cancelled on time, which led to increased monthly fees. Quality of responses varies Although JustAnswer employs experts in various fields and pays them, their quality and appropriateness may differ. They might assign you to someone who is not able to answer your question. There is a wide range of responses quality. While some users claim the answer was exactly what they needed, others feel they could have received a better answer from Google.
Is JustAnswer worth it?
This question is dependent on your particular situation.
This service provides expert opinions that may be useful in various situations. However, it is expensive and the quality of the expert answers seems to vary.
There are many JustAnswer reviews that claim they received generic advice that could be found online. JustAnswer questions can also be viewed anonymously. All past questions and answers are available online.
JustAnswer members asking personal questions such as legal questions, employment questions or health issues might be made public details that they don’t want other people to see.
Sometimes, there can be delays in getting answers which can lead to concern in situations that are more urgent. If someone is in an emergency situation, it is best to seek immediate help by calling local authorities or face-to-face.
JustAnswer is generally legit. However, the value you receive will depend on your budget and individual circumstances.
This service may be for you if you have the funds to pay and are looking for answers online. However, you may be able find the same information online for free without paying the monthly subscription fee.
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