Today, I’m sharing a huge list of chat support jobs that you can do online. If you’re looking for an easy job online, chat support jobs are the best.
Chat agents are becoming more important due to the increasing digital presence of many companies. If you’re looking for a job that doesn’t require phone calls, this is the ideal type of job.
You are not familiar with chat jobs.
What are online chat jobs?
You may have ever been on a website when suddenly a chat window appears. Online chat support is what you’re looking for. Online chat support is available to assist customers with any type of problem solving, including complaints and inquiries. This saves customers time and allows businesses to resolve customer problems quickly without having to call or email.
Chat support online is the first contact between a business and potential customers. It is therefore vital to be proficient in this role.
What type of work does an internet chat agent do?
Chat agents communicate with clients and customers online, answering their questions, sharing their knowledge about the business, and helping with troubleshooting.
You will need to be proficient in typing, know the product/business you are working for and be able solve customers’ problems. A pleasant demeanor is essential, as well as the ability to multitask.
Chat agents provide virtual customer service. Although you won’t be using your phone for this job, it is necessary to have an internet connection and a headset.
What is the average salary of chat operators?
ZipRecruiter estimates that live chat agents make around $13 an hour. It also depends on the company they work for and their experience.
What are the skills required to become an online chat agent
This job doesn’t require a college degree. A lot of companies offer chat support jobs online. Some businesses also require technical knowledge.
Soft skills for chat agents include good grammar and typing skills, multitasking and the ability to troubleshoot and solve problems. You would be a great help to customers if you were able to quickly respond to their queries and solve any problems.
Related:
21 Jobs from Home with No Experience in 2022 (Entry Level & Legit). 33 Part-Time Weekend Jobs that Pay Well in 2022
These are the top online chat jobs that you can do from your home:
Chat Shop
This company was founded in 2012 and recruits remote chat agents from selected cities in the US or UK. This job requires you to provide online chat support as well as sales. You must have excellent English skills and grammar. Your typing speed should be 65 WPM. After you submit your online application and complete the assessment, you will receive an invitation to a live chat interview. Then you will be invited to a telephone interview.
Average hourly pay: $10
Apple
Apple At Home Advisor is a position that Apple employs to assist customers with technical support and troubleshooting via email, phone, or chat. You must have excellent problem-solving skills and be able to work independently to be eligible for this job. It is essential that you have access to high-speed internet and a quiet area where you can work.
Although it is beneficial to have a working knowledge of Apple products, it is not required. There are both part-time and full time positions available.
Average hourly pay: $28
LiveWorld
LiveWorld’s social media agents will assist customers and monitor brand mentions via social media. Engaging with users is key. You can also participate in conversations whenever the brand is mentioned. You will need to have a good grasp of grammar and 2-3 years experience in social media moderation and engagement before you can become a social-media agent for this company. Preferably, you will have a college degree or comparable experience. Fluency in other languages is desirable, as bilingual agents are often hired.
This company offers online jobs in the USA.
Average hourly pay: $11
Rise
Arise requires you to be a chat agent at home. You will provide customer service to many companies. Your responsibilities include answering customer questions and troubleshooting. Arise has been in business since 1994 and offers great flexibility.
You can apply online if you are interested.
According to Indeed.com, the average hourly pay is $28
ModSquad
ModSquad will allow you to work in roles such as moderator or associate community manager. You can set your own hours and work from home. Customers will talk to you, while you moderate web content and manage online communities. You will need to be able to use social media platforms, and have good grammar and writing skills in order for you to apply.
Average hourly pay: $9
Third Channel (formerly Needle).
You are a Third Channel (formerly Needle), Brand Advocate and promote the products of brands you support. This job requires you to chat with customers and drive sales. The pay per chat is as an independent contractor.
You can earn incentives to redeem for products of your choice, in addition to the salary.
Average hourly pay: $10
TTEC
You will be a TTEC associate at home and provide customer service. This role requires you to be on the telephone to some degree. This company offers at-home associate positions in the USA and Canada.
You must have a high school diploma, or equivalent GED to apply for this job. You will also need to have high-speed internet access, a laptop and a landline.
Average hourly pay: $11
SiteStaff Chat
SiteStaff Chat will employ you as a chat agent to provide customer service and chat support. You must be able type 65-75 words per hour, with good grammar and spelling.
Average hourly pay: $10
Fancy Hands
Fancy Hands is a virtual assistant company that provides services to businesses. The typical job duties include answering phones, conducting internet research, and entering data. Chat support might be one of the tasks.
Fancy Hands is seeking people who are able to communicate well and have knowledge in a variety of fields. To apply for this job, you will need to have a computer and an internet connection.
Average pay: $3-$7 per task.
Concentrix
Concentrix employs Work at Home Advisors to support customers and sell products. As you go through the process of recruiting, you will discover the nature and purpose of the work. Each client is different. You will need a computer and high-speed internet access to apply to this company. The review of applications takes approximately 7-10 days.
The company offers both full-time and part-time jobs. Training is available once your application has been accepted.
Average hourly pay: $10
OutPLEX
The company employs customer service representatives who work remotely to answer customer questions and resolve problems. You must have a high school diploma, or a GED to apply for this job.
A good typing speed of between 30 and 50 WPM is required, as well as excellent grammar and spelling. You must also be able to multitask. It is also beneficial to have previous sales experience.
Average hourly pay: $12
Ginger
As a Ginger Support Specialist, you will provide administrative support and customer service to patients and customers. This role requires you to be able to multitask and have strong communication skills. Experience in customer service is an asset, but it’s not essential.
Average pay: Not mentioned.
Amazon
Amazon employs Customer Service Associates to communicate with drivers and customers and solve problems. You will need to communicate in English and have good documentation skills. This will allow you to determine customer needs, provide solutions and understand the Amazon website.
To apply for this job, you must be at least 18 years of age and have a high school diploma.
Average hourly pay: $15
Sitel
Sitel Customer Service Representatives assist customers with any questions via chat, email or phone. To apply for this job, you must be at least 18 and have a high school diploma.
This role requires the ability to multitask, be attentive to detail and have good customer skills. This job offers many benefits, including a high salary.
Average hourly pay: $11.75 to $15
Sutherland
You can become a Sutherland chat agent and assist clients around the world. This could involve communicating with customers by phone, email, and chat. A high school diploma or equivalent is required. You must be able type at least 30 words per minute and have at least one year experience in customer service.
Additional requirements include high speed internet, a computer and a headset.
Average hourly pay is $14, but this can vary depending on the role.
U-Haul
You will be interacting with customers via chat or phone as a U-Haul customer service agent. You will need to be able to communicate well in both written and verbal languages. Additionally, you must have at least one year of customer service experience. You will need to work weekends.
Average hourly pay: $11
Asurion
Asurion’s chat agent, you will be responsible for solving technical problems and troubleshooting. You will need to have a high school diploma, or an equivalent, and at least six months experience in customer service. It is necessary to be able work weekends and nights, and have access to high-speed internet and a quiet place to work.
Average hourly pay: $13
Support.com
Support.com offers technical support to customers via its chat-savvy chat agents. This job requires you to be proficient in technical knowledge. You must be able to type at least 30-40 words per minute, have at least one year experience in customer service, as well as willing to work on any schedule.
After you have been hired, you will receive paid training and many other benefits.
Average hourly pay: $10.25
PrestoExperts
PrestoExperts is a place for people who have extensive knowledge in any topic. You can tutor them or give advice via email, chat, or the Presto Expert Messenger. This is a more freelance job that allows you to set your own rates and work hours. Start by creating a profile and highlighting your skills.
There are many types of tutoring and counseling available, as well as technology services and programming services. You can join.
Average Pay: You can choose your rates.
Pipeline without paper
Paperless Pipeline provides software solutions for the real estate sector. It employs agents to assist customers with technical support and questions. Excellent grammar and spelling skills are required.
Average pay: Not mentioned.
Weebly
Remote customer service jobs are available at this company. You will assist customers with their website building questions. This role requires a deep understanding of the industry. It is also necessary to have at least two years’ experience in customer service and excellent communication skills.
Average hourly pay: $15
Do you want to work remotely as a chat support agent?
Chat support jobs are a popular choice because of their flexibility. Finding them can be difficult.
FlexJobs, one of the largest job boards, is a great resource to help you find the remote jobs that you desire. There are over 50 job categories, and many jobs for chat agents.
Rest assured, the jobs are authentic and not shady. This review will provide more information about the legit job board.
Alternatives to Chat Jobs
These are great options for those who enjoy chat jobs from home.
Virtual Assistant
Virtual assistants assist businesses with various tasks, such as writing, website management, admin work and social media management. You can pick any niche to start this job. You can also start your own VA company.
This interview explains how to become a virtual assistant.
Transcription
Transcription is a big job in the work-from home industry. It does not require any phone work. Although you can begin this job if your typing skills are good, it is possible to train. Online transcription jobs are available from legitimate companies.
This free course will help you determine if this job is right for you.
If you are patient and have good communication skills, online chat support jobs can be easy. There may be a learning curve for some positions, depending on the company that you are applying to.
22 Online Chat Jobs That You Can Do from Home in 2022 Crowd Work News
